Effective Date: February 01, 2026
United Hail Solution LLC (“we,” “us,” or “our”) does not sell or share customer opt-in information—including phone numbers and SMS consent records—with affiliates or third parties for marketing, promotional, or any purposes unrelated to providing our direct services. SMS opt-in data and consent records are kept strictly confidential.
We may collect the following types of information:
Name
Email address
Phone number
Physical address (when provided for service/inspection purposes)
Vehicle-related information you provide (e.g., make/model, photos, claim details)
Payment information when you make a purchase or request a quote (processed via secure third-party providers)
Opt-in/consent records and timestamps for communications (SMS, email, calls, etc.)
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
We use the information we collect to:
Provide, operate, and improve our hail damage repair and paintless dent repair (PDR) services
Schedule inspections, appointments, and follow-ups
Process transactions, invoices, and payments
Communicate with you about your inquiries, appointments, and service updates
Send promotional messages only when you have specifically consented (where required)
Improve our website functionality and user experience
Prevent fraud, protect security, and maintain compliance
Maintain records of communication preferences and consent
By opting into our SMS messaging program, you agree to receive text messages related to our services, including: appointment reminders, inspection updates, customer support, and important service notifications.
You will only receive SMS messages if you have explicitly opted in (for example, via a website form checkbox, lead form, or by initiating a text conversation where applicable).
We maintain timestamped records of opt-in actions and consent language shown at the time of opt-in.
We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws and industry guidelines.
You may opt out at any time by replying “STOP”.
You will receive a final confirmation message and no further messages will be sent unless you re-opt in.
Opt-out requests are processed as quickly as possible, typically within 24 hours.
Message frequency varies based on your interactions with us.
Messages will be related to the services you request.
Promotional content will only be sent when you have provided the required consent.
Reply “HELP” for assistance or contact us at: info@unitedhailsolution.com.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to deliver the SMS service (e.g., messaging/telecom providers).
We do not sell, rent, or trade your personal information. We may share information only as follows:
We may share information with trusted third parties who help us operate our business, such as:
Payment processors
Scheduling/CRM and customer support tools
Messaging/telecom providers and SMS aggregators solely to deliver messages you’ve consented to receive
All service providers are contractually required to protect your information and use it only for providing services to us.
We may disclose information if required by law, legal process, or to protect our rights, customers, or the public.
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
Encryption of sensitive data in transit (and where applicable, at rest)
Access controls and authentication mechanisms
Ongoing monitoring and security updates
Internal policies and training on data protection
No method of transmission over the internet or electronic storage is 100% secure, but we work to protect your information using commercially reasonable measures.
We use cookies and similar technologies to:
Analyze website traffic and performance
Remember your preferences
Improve website functionality and user experience
Measure marketing and service effectiveness
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
Depending on where you live, you may have rights to:
Request access to the personal information we hold about you
Request corrections or deletion of your personal information (subject to legal/operational requirements)
Opt out of marketing emails using the “unsubscribe” link
Opt out of SMS by replying “STOP”
Withdraw consent for future communications
To exercise these rights, contact us using the information in Section 10.
Our website may include links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by United Hail Solution LLC.
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date. For material changes, we may notify you via email or a notice on our website.
If you have questions about this Privacy Policy or how your information is handled, contact us:
United Hail Solution LLC
Phone: +1 (800) 675-1775 or +1 (806) 808-0990
Email: info@unitedhailsolution.com
Website: https://unitedhailsolution.com/
By using our website and services, you consent to this Privacy Policy.
